Complaints & Privacy

Please note: these links are only valid for the New Zealand, Fiji, Tonga and Samoa territory of The Salvation Army.

For general complaints or feedback, email: General Enquiries

Complaints regarding — Criminal sexual behaviour

Complaints regarding — Sexual misconduct

Complaints regarding — Whistleblowing

Complaints regarding — Abuse while under Salvation Army care

The Salvation Army Abuse Complaints Response Policy

The Salvation Army Privacy Policy

Royal Commission of Inquiry into Historical Abuse in State Care & in the Care of Faith-based Institutions

The Salvation Army is strongly committed to working with the Royal Commission into Historical Abuse in State Care and in the Care of Faith-based Institutions. More information>>

If you are a survivor of abuse or have questions regarding the Royal Commission and The Salvation Army, please email The Salvation Army's Royal Commission Response office. You can also phone our Territorial Headquarters in Wellington: (04) 384 5649 and ask for the Royal Commission Response Officer.