The Salvation Army is committed to providing environments where individuals are treated with respect and dignity and where unwelcome or unacceptable sexual behaviour is prohibited.
- We encourage people to complain to The Salvation Army and/or the Police about sexual misconduct. This includes sexual harassment and unwelcome sexual behaviour.
Who this policy applies to
- Anyone on Salvation Army premises in New Zealand, Fiji, Tonga and Samoa.
- Anyone participating in a Salvation Army programme, activity or work matter. They could be a staff member, officer, soldier, volunteer, attendee or client.
Complaints can be made by these people:
- The complainant or someone they nominate and give permission to.
- A Salvation Army officer, manager or employee in charge of the programme or activity in which the alleged activity took place.
The Salvation Army cannot accept third-party complaints.
Rights of person making complaint
- You have the right to a response to your complaint that minimises your embarrassment and maintains confidentiality.
- You are entitled to have a support person present throughout all the formal steps of the process.
- You are entitled to cease contact with the other party. If this is requested The Salvation Army will use its best endeavours to ensure this.
- No action in the implementation of our complaints procedure should reduce your legal rights.
How to make a sexual misconduct complaint
Please confidentially email the Territorial Secretary for Personnel with the concern/complaint. The Territorial Secretary for Personnel will then help determine the appropriate pathway for responding to a concern/complaint raised.